Caregiver · Conservator · Author · Speaker

They Are Not Coming.

But you will be prepared.

I see you. You walked into caregiving without a map, waiting on help that never showed up. I have been here too. I walked away from my career to care for my father and my grandmother, and I learned the hard way that no one will love your family like you do. Here is what I did to change it. We can get there together.

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On a mission: 100 Million Prepared, Not Scared.

The story

I speak from experience, never from theory.

When my father needed care, I found out fast that the cavalry was not on the way. Not the agencies. Not the system. Not the people I was sure would step up. So I became the help: his advocate, his voice, his conservator. Conservatorship is love in paperwork, and I signed every page.

Now I teach families, especially the daughters and granddaughters carrying it all, how to be ready before the crisis hits. The real facts, the truth, and the step-by-step. Because you are not powerless. You are exhausted. There is a difference.

In the next 3 years, 1 out of 4 adults will become a caregiver. Every 8 seconds, someone becomes one. Most are completely unprepared. They don't know their patient rights, what legal documents they need, or how to fight an insurance denial. Don't be caught off guard.

THEY ARE NOT COMING transforms overwhelmed caregivers into confident advocates through education, community support, and practical tools.

Shantelle S. LadyBug Brumfield in her white coat, arms crossed, smiling. The advocate your family calls before the crisis.

Who I serveFamily caregivers and patient care advocates, and the organizations that stand behind them.

What I teachLegal and logistical preparation: the documents, the decisions, and the advocacy that protect your loved one.

The core messagePrepare your family to care for your loved ones with clarity, confidence, and compassion.

The track record13 years as a family health care advocate. More than 200 families served with guides, groups, and grace.

As seen on News 3 Las Vegas

What I wish I knew before crisis called.

My conversation with News 3 Las Vegas: the moment care fell to me, and the preparation I teach families now.

Shantelle Brumfield interviewed on News 3 Las Vegas

Opens on YouTube. Find more at youtube.com/@believeinwhatyoudream.

The book

THEY ARE NOT COMING

This is the map I did not have. Preparing to become the caregiver your loved one needs when crisis calls and help doesn't answer: what to put in place, who to call, what to sign, and how to advocate when the system tells you no. Written for the woman doing this in real time, in plain language, one step after another.

Hardback
Softback
Digital
Bulk orders for teams

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From real readers

Five stars, from people living it.

★★★★★

"[She] wrote this book for the version of me who sat in those rooms wishing someone had told me the truth… a roadmap drawn from lived cost, offered to readers she has never met but already claims as family. I wish I'd had it during my own years of caregiving."

Shannon Cooper, Psy.D.
Licensed psychologist and trauma-informed practice consultant. Cared for her mother through leukemia and MDS.

★★★★★

"I wish I had They Are Not Coming while I was in the midst of my journey. Shantelle covers every feeling I had: the loneliness, grieving a loved one who is still alive, the sheer exhaustion of it all day after day."

Kiristin Reid
Cared for her father while raising a three and a four year old.

★★★★★

"They Are Not Coming provided me with guidance and support as I began to care for a loved one. I am grateful for the resource to reference when I needed support the most."

Tara Lampkins
"Support when you don't know which way to go."

"There were moments while reading when I found myself thinking, why didn't anyone tell us this?… [It] gives you knowledge you didn't even know to ask for. Being involved is not the same as being fully informed."

Pamela Martin
Caregiving in a family that shows up together. "An enlightened and better-informed caregiver."

Where to start

The preparation list.

Preparation is not panic. It is four documents and one decision, and most families can start this week.

They Are Not Coming · Caregiver Preparation

Family TrustPut the house, the accounts, and the decisions in order before a crisis makes them urgent.
Advance DirectiveYour loved one's wishes, in writing, before someone else gets to decide for them.
Emergency Contact ListEvery doctor, every med, every number, in one place anyone can grab at 2 a.m.
Conservatorship, when it is timeLegal standing to protect someone who can no longer protect themselves. Love in paperwork.

Being prepared is a gift. — S. LadyBug Refills: as many
as your family needs

The free guide

Start with the Home Emergency Care Plan.

Before the book, before anything, your family needs one plan on the refrigerator: who to call, what to watch for, and what to do while help is on the way. The TANC Home Emergency Care Plan walks you through it step by step, and it is free. Tell me where to send it and it is yours.

Speaking & workshops

Bring the truth to your people.

One in five of your employees, members, or patients' families is a caregiver right now, and most of them are doing it without a map. I bring the real facts and the steps, from lived experience, in a voice they will actually hear.

Keynotes & Talks

THEY ARE NOT COMING, live. A hard truth, a turn toward hope, and a room full of people who leave prepared instead of scared.

Workshops & Training

Hands-on sessions for caregiver organizations, hospices, health systems, and employers. Your people leave with documents started, not just notes taken.

Bulk Books for Teams

Put the guide in every caregiver's hands. Institutional and bulk orders for staff, support groups, patient families, and community programs.

Schedule a Call Or Send an Email

The work

Three rooms, one mission.

They Are Not Coming

The caregiving brand. Education, legal preparation, and real stories for family caregivers and advocates.

@theyarenotcomingofficial

S2B Brand Hospital

The Nonprofit Brand Doctor. Brand care for nonprofit leaders whose missions deserve to be seen.

@thebrandhospital

Believe In What You Dream

The nonprofit home of the book and the caregiving mission.

info@believeinwhatyoudream.org

One last thing

Those who you think will come are not coming.

Help will come, just not from where you expect. It will come from you, prepared. From the papers you signed early. From the list on the refrigerator. From the daughter who decided to learn the system before the system decided for her.

Start today. Your loved one is more important than a bed.

Get the Book Book a Talk

Being prepared is a gift.